Intro to the Dashboard
Get acquainted with the Dashboard, the first screen you arrive upon in your OTT account's administrative portal. The Dashboard gives a quick overview of the current state of your OTT account, presents the primary navigation on the left-hand side bar, and offers some quick links to your watch portal and support articles.
1. Overview of your Account
In the center of your Dashboard screen you’ll find statistics that give you a quick overview of your account and its activity. If there are any active streams, you’ll see how many as well as which videos under the Active Sessions column. You’ll further see how many videos are currently uploaded to your account, as well as the number of subscriber records and voucher records that exist. Lastly, under the Most Viewed column, you’ll see which videos have the greatest number of views. The filter icon can be used to update this column using tags. For example, if your videos have tags for the year or season they’re from, you can filter to show only the most-viewed videos for a specific year or season. Tags can be created in the SETTINGS > OPTIONAL FEATURES screen, and then applied in the CONTENT areas.
2. Primary Navigation bar
Speaking of CONTENT and SETTINGS, the primary navigation bar displayed at left will lead you deeper into your account, with sections for Content, Viewers, Watch Portal, Reports, and Settings.
The navigation bar is persistent except for when you dig deep into specific content, at which point you can return to the primary navigation with the arrow at upper left.
At the top of the left-hand navigation bar is your product switcher. Click the arrows next to CineSend OTT to access your Accounts area or another CineSend product, if you have them.
3. Links to Handy Information
- Support Links: At the top of your Dashboard screen a "What's New?" button contains a summary of the most recent updates and additions to your OTT account. Additionally at the lower right of the screen is a "Help" icon where you can search for and read knowledge base articles or submit a support request, all without having to navigate away from the screen.
- Search Icon: At the top of your Dashboard screen is a search icon where you can bring up and navigate immediately to any content title, category title, or subscriber name or email address. You can actually use this search functionality from anywhere in your account by using CTRL+K or CMD+K.
- Watch Portal Link: From the Dashboard screen, you'll find a link at upper left to open a new browser tab that will load your account's connected watch portal.