Bonus Content

Bonus Content


Bonus materials can be offered on landing pages for video assets, playlist assets, and live event assets.   Bonus materials are pre-recorded videos such as Q&As, panel discussions, blooper reels, making-of docs or even recordings of live streams that happened earlier on the same landing page.   

  1. How To Upload Bonus Content
  2. Publishing Bonus Content
  3. Adding Pre-Roll and Captions
  4. Viewing Analytics
  5. Frequently Asked Questions


1. How To Upload Bonus Content

From the Additional Assets sub-menu of the primary asset, scroll down to the Bonus Content tile and click the red NEW button.  Complete the modal window by adding in the bonus content's title as it should appear online, and click the red CREATE button.  Just like adding primary videos, you can now click on your bonus content's title to open it up and reveal it's own sub-menu options.  

From here, click the "Select File to Upload" and choose the video from your hard drive to upload, or you can instead send a request link to a content provider to upload the file themselves.  Once uploaded the file will transcode and ultimately finish with a status of "Unpublished". 

Artwork!  Don't forget to also upload an image to represent the bonus material so that it is visible on the landing page.  Use the Artwork sub-menu to upload a thumbnail image (1920x1080 pixels) only.  Ignore the poster, featured, and background image options as these do not apply to bonus content.


2. Publishing Bonus Content

You can publish bonus content manually or by setting up automatic publishing and unpublishing dates.  Both options are accessed from the bonus content's details area.  Bonus content is playable when it is published.  If unpublished, it is visible on the asset's landing page but not playable.  Bonus content's publishing actions are completely independent of the parent asset, so for example a primary video may not be playable yet but the bonus content could be, or vice versa.  


3. Adding Pre-Roll and Captions

If you would like to have pre-roll play prior to the bonus material, you can add insertions using the Additional Assets sub-menu in the bonus content's details area.  See insertions for more information on how to make these available as pre-roll.

Subtitles or captions can also be added to bonus content video from the Additional Assets sub-menu.  


4. Viewing Analytics

You can review the session details from the Analytics sub-menu of the bonus content's details area, and you can also pull up viewing information by using the Video Sessions report, in the REPORTS area accessed from the left hand navigation.



5. Frequently Asked Questions

  • Does Bonus Content publish/unpublish along with its parent content?
    No - publishing controls for bonus content are independent of its parent content.
  • Why can't patrons see that there is Bonus Content?
    The most common reason is that artwork has not been uploaded for the bonus content, so although it is actually on the landing page patrons don't see it unless they happen to mouse over the spot on the page where it is located.  Also please note bonus content will not appear on the landing page until its video has been uploaded, even if you have the artwork already in place.
  • Is there a limit to the number of bonus content videos that can be uploaded to an asset?
    No.   Due to the limited screen real estate of TVapps only 4 bonus content videos appear on screen, however more can be found by scrolling to the right.


If you need assistance or have additional questions please contact us!

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us