Patron Viewing Guide

Note: This template should be edited and put on your website. Do NOT link your end-users to this doc.

Step 1 Purchase your TICKET or PASS at
filmfestival.com

Step 2 Receive a confirmation of your order and receipt via e-mail
Step 3 Decide how you want to watch
View online at watch.  filmfestival.com
or
Festival Name TV app on AppleTV, Roku,
FireTV, AndroidTV, Tizen, or WebOS


Step 4 Log in or follow the link in your confirmation e-mail to access your movies
TICKET HOLDERS receive a link to watch their film. Follow the link or open a  Festival Name TV app and submit your unique Voucher Code if prompted.


PASS HOLDERS receive a link to create an account on watch.  filmfestival.com. Log in to your account at watch.filmfestival.com or on the Festival Name TV app to access all your films in one place.

WAYS TO WATCH

TV

Computer

Phone/Tablet

- Download our dedicated app on  Roku or AppleTV (Gen4 and above).  

- Cast from a computer or Android phone/tablet using the Chrome browser to a Chromecast device.

- Airplay from a computer, iPhone, or iPad to an AppleTV (Gen 2 and above) or to any Smart TV bearing the “AirPlay” badge.
- PCs running Windows 7+
Google Chrome, Firefox, Microsoft Edge, Opera. 
Internet Explorer is not supported.

- Intel-based Macs running macOS 10.12+
Google Chrome, Firefox, Safari, or Opera.
- iOS devices (iPhone, iPad)
Use Safari on iOS 11.2 or later.
Screen mirroring is not supported, ensure it is turned off in your device settings.

- Android devices
Use Chrome on Android 6.0 or later.
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